Remote Support

Get connected with a technician.

Download the remote support client for your device below, then submit a trouble ticket describing your issue — one of our technicians will connect and take it from there.

1. Download the remote support client

Choose your operating system below.

Windows 11

.exe installer

Download

Apple Silicon

.dmg — M-series Macs

Download

Apple Intel

.dmg — Intel Macs

Download

Linux

.deb — Debian/Ubuntu

Download

Linux

.rpm — Fedora/RHEL

Download

2. Submit a trouble ticket

Tell us what's going on — a technician will follow up and connect using the client above.

Please fill in your name, email, and a description of the issue.

Ticket received

A technician will follow up at the contact you provided.