2 security notices
Check live: Microsoft 365 ↗ Google Workspace ↗ Internet outages ↗
(972) 908-0175 Submit a Ticket

Client Support

How can we help?

Pick where you’d like to go. If something is down and it can’t wait, call the Technical Assistance Center — we answer around the clock.

Start a remote session Download the FCS Remote Support app for Windows, macOS, or Linux, then share your ID with your technician. You watch everything we do.
ANSWERED 24 / 7 / 365 Call the TAC (972) 908-0175 A real technician, not a queue. Use this when something is down and waiting isn’t an option.
Submit a ticket Not urgent? Log the details — screenshots and logs welcome — and the TAC will pick it up and follow up with you.
Client Portals Sign in to ThreatDown, CleanBrowsing, UniFi, email security, Bitwarden, and FCS Tasks. Help & FAQ Common questions, how-tos, and the status and diagnostic tools we use ourselves. Security center Current advisories in plain language, plus password, MFA, and backup guidance.

Got an idea to make this portal better?

An FAQ you wish we had, a how-to you’d find handy, a tool worth adding — if it would make your day easier, we want to hear it.

Share an idea